Support agent
AI answers your inquiries — we only count the ones that get resolved
A support agent answers the inquiries that reach your shop or office first. It separates what a person should check from what is finished, and only finished ones count as results.
Who this test is for
Small shops and offices in Korea that get the same questions again and again by phone, messenger or website.
How we read results
We look at whether the asker’s problem was solved, not at how many replies were sent. What counts as resolved is agreed with you before we start.
Try it now
The AI chat on this site works the same way. Press the button to open it. It is not tailored to a shop yet; it is a preview of how it answers.
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